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Delete Your PinRally Account and Data

This page explains how you can delete your PinRally account and how to request deletion of your data, with or without deleting your account.

We want you to have clear control over your information.

1. Delete Your PinRally Account (and Most Associated Data)

If you no longer want to use PinRally, you can request to delete your account directly from the app.

From the PinRally App:

Open the Profile tab
Tap Privacy
Tap Delete Account
Follow the on-screen instructions to confirm your request

Once Your Account Deletion Request Is Processed:

Your profile (display name, email, profile photo) will be deleted or permanently anonymized
Your Rallies (posts), comments, and messages will be deleted or anonymized so they can no longer be linked back to you
Your follows, notification preferences, and other account-level settings will be removed

⚠️ Data Retention for Legal and Security Purposes

We may retain certain information for a limited period of time where we are required to do so for:

Security, fraud prevention, and abuse prevention
Compliance with legal or regulatory obligations
System backup and recovery

In those cases, data is kept only as long as necessary (typically up to 90 days) and is not used to identify you or to contact you.

2. Delete Specific Content Without Deleting Your Account

If you want to keep your account but remove some of your content, you can delete your own Rallies (posts) directly in the app.

From the PinRally App:

Tap My Rallies and select My Creations tab
Tap Settings button of the rally you want to delete
Tap the menu button (three dots ⋮) in the top right corner
Select "Delete Rally"
Confirm the deletion

Once a Rally is deleted, all the messages, photos and videos associated with it will be deleted. They will no longer be visible to you or other users in the app. Some residual copies may remain in system backups for a limited time (typically up to 90 days) but are not used for any active product features.

3. Request Data Deletion Without Deleting Your Account

If you would like us to delete some or all of your data without deleting your account (for example, clearing past activity or messages), you can contact us and we will process your request where technically and legally possible.

📧 Please email:

support@pinrally.app

Include in your message:

The email address or login method you use with PinRally
Whether you want:
- Specific data deleted (for example: Rallies before a certain date), or
- As much personal data as possible deleted while keeping your account active

We will reply with confirmation and let you know what can be deleted and what must be retained (for security, legal, or operational reasons).

4. What Data Is Deleted vs. Retained

When you delete your account or request data deletion, we handle data as follows:

Deleted or Anonymized:

Account profile information (display name, email, optional profile photo)
Rallies (posts), comments, and messages you have created
Follows and notification preferences
Most logs that are directly tied to your account

May Be Temporarily Retained (up to ~90 days) in Backups or Logs:

Security and fraud-prevention logs
System logs needed to ensure stability and reliability
Aggregated or anonymized analytics that no longer identify you personally

Important: Any retained data is not used to identify you, to contact you, or for advertising purposes.

5. Contact

If you have questions about deleting your account or data, or if something doesn't work as expected, please contact:

Email: support@pinrally.app

We'll do our best to respond and process your request as quickly as possible.

Related Resources

Privacy Policy - Learn how we protect your data
Terms of Service - Review our terms and conditions
Help & Support - Get answers to common questions